Applications, sales drive platforms place in HP
strategy
The President of HPs customer-facing organization
said in an exclusive interview at HP World that MPE/iX continues to
be important to HP but she doesnt foresee expanding the
role of the platform in the companys multiple operating system
strategy.
Just after her keynote speech, Ann Livermore answered a
few pointed questions about the strategy that her Business Customer
Organization outlined with the IT trade press this summer. The
executive who reports directly to CEO Carly Fiorina said that the
3000s strategic value to HP is great, but she does not feel the
focused successes the platform achieves today can let it regain its
multipurpose role of the past.
Livermore pointed out that Duane Zitzner, President of the
companys Computing Systems Organization, makes all the
decisions about investment resource trade-offs. (See our
Q&A with Zitzner for his views on the 3000s role in the
company.) But in just a few minutes of access to Livermore, the
NewsWire heard Livermore put the HP 3000 in a stable place in the
current Hewlett-Packard strategy: any platform, any brand, any
time.
Is
there a possibility the 3000 will become as strategic in HPs
plans as the other operating environments which HP talks about?
The HP 3000 for us continues to be an important operating
environment. But our sales seem to be focused in particular vertical
industries, areas where people want complete, end-to-end
applications. Its not as big, and we dont anticipate the
revenue stream will be as big for us, as what we see with our HP-UX
business, and what we see with our NT business. But its going
to be continue to be important for us. The revenue generation is not
as large, and the new customers are not as large.
It
is, on the one hand, very much an installed base market for us.
Were continuing to help our installed base customers expand and
add more to their environments: bring additional systems in as they
need them and continue to do the performance improvements,
scalability and architecture work. But we dont see the same
number of new customers moving onto MPE/iX as we see for HP-UX and
with Linux.
We
think a lot of this has to do with the fact that theres more
applications available on NT and on Unix today than are available on
MPE/iX. We love this operating environment, the reliability. We love
the stability. Our limitation has mostly been how many software
companies are committed to porting their applications, tuning them
and having them run on MPE/iX. Thats the thing thats
driving how broad our business can be.
Theres no HP corporate directive to drive the
development of e-speak on the 3000. Is this platform strategic enough
to warrant this kind of development from inside HP?
It
is. E-speak is agnostic to the operating environment. It will work
equally well for an MPE-based environment, a Novell environment, a
Solaris environment or an AS/400 environment. We see a number of
application service providers who want to use the HP 3000 as the
engine, because its so reliable. Some of the application
companies that are really focused on the HP 3000 environment are
looking at selling their application as a service over the net. They
have a stable operating environment thats going to give a whole
new generation of activities for ASP-type services that are
powered by the HP e3000.
So
its a priority to get e-speak on the 3000, to make it an equal
player with other HP platforms?
We
are as focused on e-speak for HP 3000 type implementations as for any
other operating environment. It certainly fits into the strategy.
Some channel partners and customers are concerned there
isnt enough corporate mention of the 3000 in places other than
an installed base event like this one. Is there a commitment from
your level to change that?
One of the things we realized when we were talking about
our multi-OS strategy is that we were focusing most of our discussion
around NT, Linux and Unix. But in fact when we look at our business,
we have a lot of MPE/iX business and Novell with Netware. What
youll see now is HP positioning all five of those operating
environments as making up our multi-OS strategy.
Some customers want specific product mentions in HP
advertising. I know theres been a moratorium on that kind of
message for the last year. Can they expect specific 3000 messages in
ads?
Probably not. Were spending less and less of our
advertising on product-specific messages, and we have a lot of
products we dont do product-based ads for. One of the things we
found in some of our segments wasnt as impactful as
solution-based messaging. Particularly with the HP 3000, people tend
to think of the end-to-end solution. People tend to associate it with
the application or solution, instead of with the OS. You wont
see many ads that say HP-UX or Linux or NT or MPE/iX.
Im sure there will be some product-specific ads that
will mention it. Our Superdome launch will probably have mentions of
HP-UX as the operating environment, but youll see less and less
of the product-specific ads from HP.