December
1999
Number 45 (Update of Volume 5, Issue 2)
Welcome to our 45th monthly edition of Online Extra
the e-mail update of our articles in recent issues of the 3000
NewsWire, plus items that have surfaced since we mailed our previous
First Class issue (November). We e-mail our subscribers this file
between the First Class issues they receive by mail, updating stories
and adding articles that have developed between issues.
IN THIS MONTH'S EXTRA
SIG-3000 conference dates set
HP ranks high on gay-friendly
corporate list
Y2K 3000 patches settle out on HP
site
A friendly reminder of how to
check patches
Calendars surface for post-1999
use
S-G site makes WSJ's top e-toy
location
Better set better timeout values for TCP
on your 3000
The HP marketing machine's graphic
transgression
You will need 6.0 for SureStore
PatchWatch: Faster 3000s with HP's
official patch
Reaching the HP chief by e-mail
SIG3000 conference dates set
The
meeting between the top Special Interest Groups (SIGs) and HP's top
3000 development teams has been scheduled for February 15-17. It's
now being called SIG3000, dropping the IPROF name of conferences
past. While details on registration haven't been posted yet, program
chairman Ken Sletten announced at least one day's worth of
discussions: a Feb. 16 Database Day for talks about improvements to
the HP 3000's database.
Sletten said in an Internet posting, "SIGIMAGE, SIGHPSQL
(formerly SIGALLBASE), and SIGOMNIDEX are the only SIGs scheduled to
meet on that day. We will try and reserve about two hours (total time
somewhat dependent on response to this call for participants and
other agenda items) for IMAGE users to lead short focus sessions on
subjects of particular urgency or special interest to their
sites." Sletten said the day's schedule will "allow eight
or more users to present their views / problems / suggestions
directly to the SIG, and especially to HP R&D Lab engineers in
the audience; and perhaps to get some initial feedback if that
applies to their subject."
Sletten said the intention of the day's meetings is "to
offer users the opportunity to do a little more than just ask quick
questions from the floor." This is the meat of SIG3000:
technical discussion at some length between expert 3000 users and
HP's engineers.
At a
minimum, a discussion will be led by SIGIMAGE Executive Committee
member Ken Paul, who will lead "one 15-minute focus session on
his long-standing pet peeve: IMAGE ERROR MESSAGES. You can expect to
see Ken cover fascinating old and new favorites such as these
gems:
FREADDIR ERROR 0 ON ROOT FILE
CALLING INFORMATION NOT AVAILABLE
....
not only that, he *may* actually be able to tell everyone what some
of them really mean !"
We'll
keep NewsWire subscribers posted on how to register for SIG3000, once
details become available.
HP ranks high on gay-friendly corporate
list
After
covering outgoing general manager Harry Sterling's comments in our
November issue about his efforts to help win gay and lesbian HP
employee benefits at HP, we were pleased to note the company is near
the top of gay rights among Fortune 500 companies. The Gay Financial Network released its list
of the 50 most powerful and gay-friendly publicly traded companies.
Each company on the list had to have policies in place stating it
didn't discriminate on the basis of sexual orientation. Each firm on
the list also had to extend benefits to same-sex domestic partners.
HP ranked fourth on the list, right after IBM, AT&T and Bank of
America.
Y2K 3000 patches settle out on HP site
HP
3000 Y2K "goddess" Mariann Tymn dropped us a note to say
she's updated the patch update page for the HP 3000, but the latest
entries simply update patches that were put in place for Y2K
compliance. Specifically, there's a VPLLX09 patch that updates the
VPLKXR3 patch for VPlus. The new patch is not a fix for a critical
Y2K defect. Problem: When a FORMSPEC form is compiled on January 1 or
later, the formfile listing to the printer will show an erroneous
date (instead of 2000, the listing will show 19:0). The problem
affects the listing only. Check out the work on the patch
update site.
A friendly reminder of how to check
patches
It's
a fundamental bit of knowledge, but we thought we'd repeat it among
all the discussion of patches. You check the level of patching on
your system by looking at the ASCII file HPSWINFO.PUB.SYS on your HP
3000. The first four lines indicate which PowerPatch you've got
installed.
Calendars surface for post-1999 use
Certain there will be no calamity after the end of this
month, two HP 3000 solution suppliers are offering Year 2000
calendars for the asking. ORBiT Software is offering one that
president Paul Meszaros says is "tastefully rendered in Blues
Brothers (and Sisters) blue. This fully Y2K-compliant 8.5 x 11
calendar prominently displays the year 2000 in correct YYYY format to
prevent those unexpected lapses into 1900!... and it is absolutely
guaranteed to correctly handle the Leap Year Concern! (It has a
little box marked "29", right after February 28th!)
It
also depicts the motley ORBiT USA crew (in as close to living color
as we could render them), along with their names so the guilty can be
readily identified. If you'd like one (or more, no fair hoarding!),
please email your request to infoUS@orbitsw.com. (We will
automatically mail one to all current ORBiT customers.) Preview it on
our website! : http://www.orbitsw.com/USA
/news.html
Wirt
Atmar of AICS Research is also offering up calendars, printed as a
poster-sized sheet from the very printer which created the World's
Largest Poster in 1996. Atmar says, "We're getting ready to
produce this year's batch of QueryCalc-inspired and -produced
calendars. If you would like one, and you live in the US or Canada,
please e-mail me your name and mailing address.
The
calendars are wall-sized (2 feet by 3 feet), large enough to be
written on, with each being personalized by having your name writ
large on it. The calendars are produced wholly on an HP 3000 while
running in batch, using only QueryCalc, drawing the relevant
information from an IMAGE database and printed on a large-format
color inkjet HP755CM DesignJet printer that's networked to the
HP3000. This is the same printer that produced "The World's
Largest Poster" a few years ago at Anaheim.
While
"suitable-for-framing" may be a bit of an overstatement,
many people do tell me that they do frame theirs (actually, I do
too). If you did want to frame your copy, the calendar is of the
precise size that drops into one of the inexpensive poster frames you
can readily find at most any mall.
If
you received a calendar last year, you don't need to ask for one
again this year -- unless you've moved. Otherwise, you're assured of
receiving one again this year. But if you haven't been receiving them
in the past and would like one, don't hesitate to ask." You can
send requests for the poster-sized calendar to wirtatmar@aol.com. Don't be shy;
Atmar said more than 500 requests came in on the first day.
S-G site makes WSJ's top e-toy location
As
many HP 3000 sites in the online retail business breathe a sigh of
relief this week, at least one has been recognized as a leader in the
toy field. The Wall Street Journal made note of kbkids.com, the joint venture
between Consolidated Stores Corp. and BrainPlay.com. The Journal's
story highlighted the site, which runs on the Smith-Gardner WebOrder
software that's in dozens of HP 3000 MACS sites. Journal editors
rated the site "Best Overall Online Toy Retailer " after
testing ordering and delivery.
Better set better timeout values for TCP on your
3000
With
so many HP 3000 sites relying on TCP/IP connectivity for things like
e-retailing, we wanted to pass along a tip that Allegro Consulting's
Steve Cooper resurrected about the 3000's default TCP timeout
settings. He began by suggesting some other changes to avoid hung
sessions:
"IF you have a noisy, problematic LAN, then bad packets
will arrive. IF you do NOT have checksums on, these packets will not
be rejected at the front end, and will be permitted to
"enter" the system, causing all kinds of hard-to-find,
strange errors. So, I strongly urge everyone to turn on checksums on
both of the NMMGR screens on all systems. (I urge even more strongly
that HP change the default!) If this turns out to help you, then you
still need to determine why your LAN is noisy. But in the meantime, I
prefer "slow" to "fast with corrupted data and
occasional hangs".
While
we are on the subject, I always suggest a few other changes from the
default values as suggested by Eero Laurilla of HP CSY Networking
Lab: "I think the TCP timeout default values on MPE/iX are way
out of whack."
He
suggests changing the default values:
[4 ]
Retransmission Interval
[180]
Maximum Time to Wait for Remote Response [5 ] Initial Retransmission
Interval
[4 ]
Maximum Retransmissions per Packet
to:
[1 ]
Retransmission Interval
[300]
Maximum Time to Wait for Remote Response [2 ] Initial Retransmission
Interval
[6 ]
Maximum Retransmissions per Packet
While
you are in NMMGR, you might as well make these changes too. And, if
other people see this and make these changes, there will be fewer
hung sessions in this world."
The HP marketing machine's graphic
transgression
In
last month's Online Extra we made note of an extra-large transmission
that HP's marketing machine in Europe transmitted to many of its
customers, a 3.5Mb file that choked more than a few mailboxes. John
Alleyn-Day dropped us a note to reveal the contents of the fat
package:
"Unfortunately, Ron, you missed half the story! It
wasn't even "information." It was 6 (repeat six) identical
copies of a tacky advertising graphic that contained no information
at all. The same image was also sent in TIF format (152Kb) and in BMP
format (1.571Mb). Each file had been attached twice giving a total of
almost 3.5 Mb! The person responsible (who shall be nameless!) got an
irate e-mail from me and probably from a lot of other HP 3000
people in Europe."
At
left is the graphic, for those who are curious.
You will need 6.0 for SureStore
Unless you're ready to let an NT system manage your HP 3000
RAID storage, it will require an upgrade to MPE/iX 6.0 to use the new
SureStore AutoRAID 12H arrays with HP 3000s. The devices will work
without the ARM (AutoRAID Manager) software, but your ability to
configure and control them will be limited, and may cause HP to
refuse to support them due to lack of diagnostic ability. Since the
MPE version of the ARM software doesn't run on 5.5, you will need a
separate NT machine with a SCSI controller that is available only
from HP. The HP 3000 connects to one of the controllers on the
AutoRAID array, and the NT workstation connects to the other. Because
of the ARM limitation, AutoRAID is only "officially"
supported on 6.0, but HP has been known to support AutoRAIDS on 5.5
with ARM running on NT.
3000
manager John Clogg reported on the Internet that letting AutoRAID do
its automatice configuration might cost you some performance:
"Regarding RAID 1 vs RAID 5: the AutoRAID arrays automatically
divide the available capacity between RAID 1 and RAID 5, and move
data between the RAID levels based on usage. You can force the entire
array to operate at RAID 1 by setting the capacity low enough. In
fact, manipulating capacity is the only way you can exercise any
control over RAID level in these arrays. If you use RAID 5, you'll
pay a price in performance."
PatchWatch: Faster 3000s with HP's official
patch
HP
released a patch with plenty of potential for HP 3000 performance
recently, when it made MPEKXP3A, its Threads Performance Improvement
patch available. HP's notes from patch coordinator Mel Robertson
explain why you may want to add this to your configuration:
"Thread-based applications suffer very poor performance
running on HP3000's. The performance is actually WORSE running on
multiple-processor systems. In fact, this is the most definitive
proof of the existance of the problem. Unfortunately it is not a good
idea (and NOT RECOMMENDED!) that anyone yank CPU boards to check for
it!
Customers who use Speedware or who write OSF DCE RPC
applications may see poor performance from them. This poor
performance may (unfortunately) manifest itself in a wide variety of
ways, too numerous to note here with any accuracy.
One
commonly seen scenario worth noting is this:
Speedware's Autobahn and SRMD applications enable Web based
inquiries to be made to a server (SRMD) running on an HP 3000. These
inquiries will, in all likelihood come in from the Internet thru a
firewall to an intranet on which the 3000 sits. Firewalls and other
networking components may offer forms of an 'inactivity timeout' to
ensure most efficient use of limited resources (the sockets). If a
complex inquiry is suffering due to the performance of thread-based
applications, these timers may pop. When that happens, all manner of
problems may then occur, and deciphering who did what to who would be
very difficult if not impossible.
In
general, if you run any OSF DCE RPC application, you want this
patch."
Reaching the HP chief by e-mail
If
after seeing all the exposure that HP CEO Carly Fiorina has
engineered this month (on TV, in the press, and on the Web) you feel
like you want to send a message to the chief, there's an e-mail Web
page that sends your message straight to her. NewsWire subscriber
Stan Sieler of Allegro Consultants notes that "If you haven't
used it yet, the "E-mail Carly" page at http://www.hp.com/ghp/ceo/
email.html does seem to work ... at least it does appear that
people read your input from that page. I had one phone call from HP
so far, about something I'd e-mailed ... no, it wasn't a "cease
and desist" call :)."
Fiorina said in an appearance early this month that "I
get thousands of e-mails every week, and I read them all." The
CEO apparently uses the time that she's on HP's new Gulfstream
private jet to read your e-mail messages, along with those from HP's
employees. When asked if she was ever anxious about going to work in
the morning to direct the world's second largest computer company,
she said, "I think a healthy level of paranoia and anxiety are
required. You gotta have an edge. When people say 'We need four
months to do this,' I say, no, we have 30 days." At least you
know your e-mail will get read quickly. Experienced 3000 customers
warn that using mail to the CEO is something you might want to save
for very hot issues you've got with HP. HP 3000 customers have direct
access to something even better: the general manager of their
division, Winston Prather. He's at winston_prather@hp.com.
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